Clinic software made in Ecuador
An assistant answers your clinic's WhatsApp and books on its own. Your team sees everything in one system with calendar, patient files, prescriptions and payments.
The conversation above is an example. Write to it and try it yourself: the same assistant that serves real patients replies, on a demo clinic.
The assistant replies in Spanish in this demo. Write in Spanish for the best result.
It's not a lack of effort from the team. It's that the tools don't keep up with the pace of a real clinic.
And your receptionist calling one by one to confirm, when she should already be attending to those who did show up.
It books, confirms, reminds and reschedules over WhatsApp without anyone picking up the phone. What it books lands in your calendar, without anyone copying it by hand.
Hours, location, prices, requirements. Your team answering instead of running the clinic.
We load your clinic's information and it answers the repeated questions at any hour. Your team steps in only when a person is needed.
Illegible handwriting, lost stamps, certificates the patient asks for three times. All by hand.
A PDF with the doctor's signature and automatic sequential numbering. It prints or goes to the patient over WhatsApp from the same screen.
Your patient notices nothing different. Your clinic, everything.
That number belongs to the assistant alone: nobody else writes from it. It can be your clinic's or a new one — we decide together.
A natural conversation; it offers real time slots and sends reminders without you lifting a finger.
Calendar, patient file and full history. The bot and the system write to the same database: nobody transcribes anything.
Prescription, certificate, clinical notes. Ready to print or send to the patient over WhatsApp.
The four screenshots below come from Tavelu running, with a demo clinic inside. The patients are made up; the screens are not. The interface is in Spanish.
Who's waiting, who's in consultation, which visits are still undocumented and which product is about to run out. Without looking for it: it's the first screen.
Dr. Tavo
The AI that works on your side
Dr. Tavo lives inside the system and works for your team. He doesn't invent diagnoses or decide for the doctor: he saves you the twenty minutes of reading, summarizing and transcribing you lose every day.
Dr. Tavo doesn't talk to your patients. The assistant is who answers WhatsApp, and it does so in your clinic's name: your patient sees your clinic's name, never ours. Dr. Tavo works on the inside, and comes with the Clínica plan and up.
No open tabs. No Excel. No papers floating between offices. What each plan includes.
Day/week/month views, blocks, and rescheduled appointments with an automatic proposal to the patient over WhatsApp.
Details, insurance, signed clinical notes and files in a single record. From the top bar you find any patient or appointment in the system.
Professional PDF, numbered per year and clinic, sent over WhatsApp.
Sick leave, fitness, absence justification, general health. Ready templates, doctor's signature.
A catalog of the 9 main insurers in Ecuador, linked to the patient.
Payments, payment methods, monthly metrics — no accountant needed to understand them.
A shared Notion-style list for the team. Assignment, priority, due date.
Revenue, occupancy, appointment types, patients at risk. Charts you read in 10 seconds.
Admin, doctor and super-admin with different permissions. Each doctor sees only their own if you want.
Tavelu is built on Ecuador's Organic Law on Personal Data Protection (LOPDP). You remain the controller of your patients' information; we look after it as your processor.
Everything travels over HTTPS/TLS. No clinical data in the clear.
Your clinic's information lives in its own space, separate from the rest.
Admin, doctor and super-admin with their own credentials. Everyone sees their own.
The patient's consent stays in their file, as Ecuador's LOPDP requires.
Request your data in CSV/Excel whenever you want, also when you cancel.
Designed in line with Ecuador's data protection law. The details are in the policy.
More detail in our Privacy Policy and Terms.
Prices are base prices in US dollars and don't include VAT (Ecuador's 15 % IVA). In the demo we put together your package according to your clinic's size and workflows.
For a solo practice
WhatsApp bot and basic CRM to start breathing again.
Everything in Consultorio, plus the real clinical side.
For clinics with their own workflows
Everything in Clínica, plus whatever your clinic needs built to measure — with a direct line to us.
The monthly fee and the customization setup are quoted in the demo
Every add-on stacks on any plan. Month to month. No lock-in.
If you don't find what you're looking for here, write to us directly on WhatsApp. We answer during Ecuador business hours, with no chatbot.
No. Tavelu lives in the cloud. You and your team sign in from any computer, tablet or phone with a user account.
Yes. Designed in line with Ecuador's LOPDP: each clinic in its own isolated space, encrypted connection and patient consent on record. The details are in our Privacy Policy.
Usually a week, and it depends mostly on one thing: how tidy your data is and how long Meta takes to approve the WhatsApp number. We set up the assistant, your services, your doctors and the templates; you just check it's the way you want it.
It depends. The number the assistant uses is its alone: nobody else writes from it. It can be the one your clinic already uses or a new one, and we recommend which based on how you use WhatsApp today. Everything it says is visible to your team in the system.
Yes. No minimum term. We export all your data in CSV/Excel whenever you ask.
It's made for that. We sit down with your team, leave them using it the same day, and short guides in Spanish stay with you. Support answers over WhatsApp, and a person replies.
This website is. The system itself and the assistant work in Spanish today: your team uses the dashboard in Spanish, and the assistant replies to your patients in Spanish. If you serve English-speaking patients, write to us and we'll tell you honestly whether it fits your clinic right now.
We show you how it would look with your services, your doctors and your tone. If it fits, we set up onboarding. If not, you keep the ideas and nobody calls you again.